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1. Introduction

TMTD Academy (“we”, “us”, “our”) is committed to protecting your personal
information in accordance with the Protection of Personal Information Act 4 of
2013 (POPIA). This policy explains what information we collect, why we
collect it, and how we use it.

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2. Who We Are

TMTD Academy is an online tutoring service based in Johannesburg, South
Africa.

– Email: [email protected]
– Phone: 066 421 3418
– Information Officer: Tshebi Monyela

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3. What Personal Information We Collect

We may collect the following:

– Full name of student and parent/guardian
– Email address and phone number
– Grade level and subjects required
– Session booking and attendance records
– Payment information (processed securely — we do not store card details)
– Website usage data via cookies and analytics

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4. Why We Collect It

We collect personal information to:

– Book and manage tutoring sessions
– Communicate about lessons, progress, and scheduling
– Process payments
– Improve our services
– Comply with legal obligations

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5. How We Store and Protect Your Information

Your information is stored on secure servers. We implement appropriate
technical and organisational measures to prevent unauthorised access, loss, or
misuse. We do not sell your personal information to third parties.

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6. Who We Share Information With

We may share information with:

– Service providers (e.g. payment processors, scheduling tools) bound by
confidentiality agreements
– Legal authorities if required by law

We do not share your information with advertisers or unrelated third parties.

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7. How Long We Keep Your Information

We retain personal information for as long as necessary to provide our
services and meet legal requirements. You may request deletion at any time
(see Section 8).

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8. Your Rights Under POPIA

You have the right to:

– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information
– Object to processing of your information
– Lodge a complaint with the Information Regulator

To exercise these rights, contact:
[email protected]

Information Regulator (South Africa):
inforeg.org.za | [email protected]

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9. Cookies

Our website uses cookies to improve your browsing experience and analyse
traffic. By continuing to use our site, you consent to our use of cookies. You
may disable cookies in your browser settings.

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10. Changes to This Policy

We may update this policy from time to time. The effective date at the top of
this page reflects the latest version.

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11. Contact Us

Questions about this policy:
Email: [email protected]
Phone: 066 421 3418